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NEW CLIENTS

An introductory private session (assessment session) is recommended but NOT mandatory for all clients new to Pilates and have never taken a Pilates class. This session will help you optimize your practice by understanding what you specifically want to be focusing on during your group class sessions. 

 

CLOTHING AND ATTIRE

Comfortable clothing. Stretch materials are always recommended. 

 

FACILITY

We have you covered. All equipment you need is on site. Please feel free to make use of our water station, mats, equipment and shower facility. 

 

STUDIO GUIDELINES & POLICIES

Please arrive 5 min prior to your class. 

Remember to switch your devices onto silent. 

There are lockers outside the space for your shoes and belongings. If you would like to bring your valuables into the class you are welcome to. 

 

MEMBERSHIPS:

Purchasing your Connect 4x or 8x gives you 4 or 8 sessions per month. These classes need to be utilized within 30 days. 

 

CANCELLATIONS

Please honour our 15hr cancellation policy for private as well as group class bookings. 

Manage your class bookings online www.thinksilver.co.za and go to your LOGIN. Please make sure to cancel your class online at least 15 hrs prior otherwise your class booking will be forfeited. In the event of an emergency cancellation, please message Jeanne directly on 083 775 2703. Emergencies will be handled on a case-by-case basis at the discretion of the owners.

 

SALES AND REFUNDS

All purchases are non-refundable. Exchanges can be made for alternate membership options for group classes or online programs. If a package or special promotion was purchased, please note the expiration date as the expiration date on these purchases cannot be extended. 

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