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NEW CLIENTS

Starting with Pilates: An introductory private session (assessment session) is recommended but NOT mandatory for clients new to Pilates and especially valuable if you have any current discomforts in the body. This session will help you optimize your practice by understanding what you specifically want to be focusing on during your group class sessions and also how to move with and through your discomforts to rebalance your body for strength, agility and flexibility. 

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Starting with Nia: Nia is a movement form that invites you into movement and class without any pre-requisit. Nia is your body's way and offers a kind, mindful and exilirating experience in your cardio training. Offering you a beautiful balance and complimentary movement session together with your Pilates practice.  

 

CLOTHING AND ATTIRE

Comfortable clothing. Stretch materials are always recommended. We move without shoes, except for our Dance fitness sessions. 

 

FACILITY

We have you covered. All equipment you need is on site. Please feel free to make use of our water station, mats, equipment and toilet/shower facility. After your class please wipe down your mat. 

 

STUDIO GUIDELINES & POLICIES

Please arrive 5 min prior to your class. 

Remember to switch your devices onto silent. 

There are lockers outside the studio space for your shoes and belongings. If you would like to bring your valuables into the class you are welcome to. 

Please take note of our Cancellations policy below. 

 

MEMBERSHIPS:

Purchasing your Connect 5x or 10x gives you 5 or 10 sessions per month. These classes need to be utilized within 30 days. 

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PRIVATE SESSIONS:

Private sessions for Pilates and Nia are available. To book these contact us directly via Whatsapp 083 775 2703. Sessions are 45min sessions. Book your regular slot for the month and receive a discounted rate for 4 + sessions in a calender month - payment for this is upfront for the month. Months are run per calender month and invoicing is sent out by the 25th of the month prior or as soon as you start up. 

 

CANCELLATIONS

Please honour our 15hr cancellation policy for private as well as group class bookings. 

Manage your group class bookings online www.thinksilver.co.za or on our studio app that is on fitbywix. Please make sure to cancel your group class online or your private session via whatsapp at least 15 hrs prior otherwise your class booking will be forfeited. In the event of an emergency cancellation, please message Jeanne directly on 083 775 2703. Emergencies will be handled on a case-by-case basis at the discretion of the owners.

 

SALES AND REFUNDS

All purchases are non-refundable. Exchanges can be made for alternate membership options for group classes or online programs. If a package or special promotion was purchased, please note the expiration date as the expiration date on these purchases cannot be extended. 

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